Terms of service
Welcome to Atlas & Quill.
By using this website and purchasing products from our store, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General Information
This website is operated by Atlas & Quill Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Atlas & Quill Ltd.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service.
We reserve the right to update or modify these terms at any time without prior notice.
2. Products and Services
We aim to ensure all product descriptions, images, specifications and pricing are accurate. However, occasional errors may occur.
We reserve the right to:
- Correct errors or inaccuracies
- Change product pricing without notice
- Discontinue products at any time
- Refuse or cancel orders where necessary
Product colours may vary slightly depending on screen settings and photography.
3. Orders
Once an order is placed, you will receive an email confirmation.
Acceptance of your order occurs once your order has been dispatched.
We reserve the right to refuse or cancel orders suspected of:
- Fraudulent activity
- Unauthorised resale
- Abuse of promotions or discount codes
4. Pricing and Payments
All prices are shown in GBP (£) unless otherwise stated.
Payments are securely processed through Shopify and approved payment providers.
We do not store full payment card details.
5. Shipping
Shipping times are estimates and may vary due to courier delays, customs processing or peak demand periods.
Customers are responsible for providing accurate delivery information.
We are not liable for delays caused by third-party shipping providers.
6. Returns and Refunds
Please refer to our Return and Refund Policy for detailed information regarding returns, exchanges and refunds.
7. Intellectual Property
All website content including logos, images, product descriptions, graphics and branding are the property of Atlas & Quill Ltd and may not be copied or used without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Atlas & Quill Ltd shall not be liable for:
- Indirect or consequential losses
- Loss of profits or business
- Delays outside our reasonable control
Nothing in these terms excludes statutory consumer rights under UK law.
9. Governing Law
These Terms of Service are governed by the laws of England and Wales.