Shipping policy

Shipping Policy

We aim to dispatch all orders quickly and securely.

Processing Times

Orders are typically processed within 1–2 working days.

Orders placed on weekends or public holidays will be processed on the next working day.

During busy periods, dispatch times may be slightly extended.


UK Shipping

We offer tracked UK delivery services through trusted courier partners.

Estimated delivery times:

  • Standard Delivery: 2–5 working days
  • Express Delivery: 1–2 working days (where available)

Tracking details will be provided once your order has been dispatched.


International Shipping

International shipping may be available on selected products.

Customers are responsible for:

  • Import duties
  • Taxes
  • Customs clearance fees

Delivery times vary depending on destination country and customs processing.


Delivery Delays

While we do our best to ensure timely delivery, delays can occasionally occur due to:

  • Courier issues
  • Weather conditions
  • Customs inspections
  • Peak seasonal demand

We are not responsible for delays outside our control.


Incorrect Addresses

Please ensure your shipping address is accurate before placing an order.

We cannot be held responsible for parcels delivered to incorrectly entered addresses.


Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of delivery and include photographs where possible.